SHIPPING POLICY

SHIPPING POLICY

ORDER PROCESSING

All orders are carefully prepared and processed within 1–3 business days before shipment. During high-demand periods, processing times may take slightly longer.

Please note that delivery times may vary depending on your location, customs processing, and local courier services.

ESTIMATED SHIPPING TIMES

North America

• United States: 7–12 Business Days
• Canada: 7–14 Business Days
• Mexico: 8–14 Business Days

Europe

• United Kingdom: 7–12 Business Days
• Ireland: 10–15 Business Days
• Germany: 4–10 Business Days
• France: 6–12 Business Days
• Italy: 4–12 Business Days
• Sweden, Belgium & Denmark: 5–12 Business Days
• Other European Countries: 5–12 Business Days

Australia & Oceania

• Australia: 4–12 Business Days
• New Zealand: 4–12 Business Days

Asia

• Singapore: 3–10 Business Days
• Malaysia: 6–12 Business Days
• United Arab Emirates: 4–12 Business Days
• Saudi Arabia: 4–12 Business Days
• Other Asian Countries: 10–15 Business Days

Africa

• South Africa: 6–12 Business Days
• Other African Countries: 10–20 Business Days

South America

• Estimated Delivery: 10–20 Business Days

TRACKING INFORMATION

Every order includes tracking details so you can monitor your package from dispatch to delivery. Tracking information will be sent once your order has been shipped.

SHIPPING & DELIVERY NOTICE

Waveista works with trusted shipping partners to ensure your order arrives safely and securely. However, delivery times may occasionally be affected by customs clearance, local postal delays, weather conditions, or high seasonal demand.

Please make sure your shipping address is entered correctly at checkout, as we cannot guarantee replacements or refunds for orders shipped to incorrect addresses provided by customers.

CUSTOMS & IMPORT FEES

International orders may be subject to customs duties or import taxes depending on your country’s regulations. These charges are determined by your local customs authority and are the responsibility of the customer.

LOST OR DELAYED PACKAGES

If your package is delayed or appears lost in transit, our team will do everything possible to assist you with tracking and support. While we are happy to help, Waveista is not responsible for courier delays or shipping issues outside of our control.

CONTACT US

For any shipping questions or order assistance, feel free to contact our support team:

Email: contact@waveista.com

Thank you for shopping with Waveista 🤍